Terms & Conditions

Welcome to Nutmeg! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms
✔ By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms.
✔ We reserve the right to update or modify these terms at any time without prior notice.
✔ You must be at least 18 years old or have parental consent to make a purchase.

2. Product Information & Pricing
✔ We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
✔ Prices are subject to change without prior notice.
✔ Discounts and offers are applicable only as per the stated terms and may not be combined unless specified.
✔ On your first purchase, get 10% off. If it’s a prepaid order, enjoy an additional 5% off!

3. Orders & Payments
✔ All orders are subject to availability and confirmation of payment.
✔ We accept various payment methods, including credit/debit cards, UPI & net banking.
✔ If we are unable to fulfill an order, we will notify you and process a refund if applicable.

4. Shipping & Delivery
✔ Shipping charges are extra and not included in the product price.
✔ Tracking details will be shared once your order is dispatched.
✔ Delivery timelines may vary depending on your location.
✔ We ship across India – your fashion finds are on their way to you!

5. Return & Refund Policy
✔ Store credit will be provided in case of return, valid for 12 months from the date of issue.
✔ Products must be unused, unwashed, and in their original packaging with all tags intact.
✔ We do not offer refunds.In case of return approval, store credit will be issued.
Store credit can be redeemed on any future purchase.

6. Exchange Policy
✔ Exchanges are available only within 3 days of purchase.
✔ Items must be unused and returned with original tags and packaging.
✔ Exchanges are only applicable for damaged or incorrect items received.
✔ After verification, you can opt for a replacement (if available) or store credit valid for 12 months.

7. Cancellation Policy
✔ Orders can be canceled within 12 hours of placing the order.
✔ Once shipped, orders cannot be canceled, but can be returned as per our return policy.

8. Intellectual Property
✔ All content on this website, including images, logos, designs, and text, is the property of Nutmeg and is protected under copyright laws.
✔ Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability
✔ We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
✔ We are not responsible for any inaccuracies or errors in product descriptions, pricing, or availability.

10. Privacy Policy
✔ Your personal information is handled securely in accordance with our Privacy Policy.
✔ By using our website, you consent to the collection and use of your data as outlined in the policy.

11. Governing Law
✔ These terms and conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of your local state courts.

12. Order Processing
✔ We’re committed to getting your order to you as quickly and carefully as possible.

🟢 Ready-to-Ship Products
Orders are processed and dispatched within 2–3 business days.

13. Contact Us
For any questions regarding these Terms & Conditions, please visit our Contact Us page or reach out to us via the email or phone number listed on our website.